This offering shift positions KUBRA as the most complete customer experience management solution provider for utility, insurance and government entities. “I am very excited about our expansive product capabilities and solutions we provide to the market as we continue to lead the digital evolution of intelligent Customer Experiences for all industries,” said KUBRA President and CEO Rick Watkin. Mobile Apps – mobile apps are compatible with the suite of KUBRA offerings as well as other providers and offer customers access to account management, outage information, bill presentment, payment transactions, energy analytics, contact information, news, social media and more.Alerts and Preference Management – automated outbound alert processing, interactive communication capabilities and a preference management interface for customers.Mapping – online and mobile maps providing customers with access to map-based information about outages, work orders, gas leaks, infrastructure improvements and more.Billing and Payments – a complete and fully integrated portfolio of e-billing, e-payment and print-based solutions for managing the customer billing and payment process.The KUBRA suite of products and capabilities includes four primary categories: Integrating KUBRA, the industry leader in digital and traditional billing and payment solutions, with newly acquired iFactor, the market leader in outage communications, repositions the company as a complete customer experience management solution provider with core competencies in meter-to-cash and outage communications. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Today, KUBRA announces changes to the company’s overall product offering. Medical and dental insurance, group life insurance, 401k matching, long term disability, potential target bonus, paid time off. Works under immediate supervision with select latitude of independent judgement.īenefits/Compensation (including but not limited to).This position requires the incumbent to operate office equipment such as telephones, computers, fax machines, copiers, and to grasp objects utilizing manual dexterity including hand/finger coordination.This position requires the incumbent to experience periods of prolonged sitting and to occasionally stand, walk, carry items, climb, reach, and lift up to 20 lbs.This position requires the incumbent to regularly utilize written and verbal communication skills, including active listening and speaking clearly and concisely. ![]() Reasonable accommodations may be made when requested by the employee to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully preform the essential functions of the job.
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