![]() ![]() Enter the employee's credentials for their email account again under the "Log In Information" section.Fill out the form under "Server Information" with your email client's appropriate server settings.NOTE: some email clients require an app password to be used in place of the email log-in password. ![]() Under the "Log-In Information" section of the "Incoming" tab, fill out the employee's log-in credentials for their email account.Within the "Server Information" section of the "Incoming" tab, fill out the appropriate server settings information based on your email client (suggested settings listed below for common email clients).Click on the "Incoming" tab and ensure that "IMAP" is chosen from the drop-down.Under the "User Information" tab, fill out the "From Name" and "Employee Name" (these two fields will be the user's first and last name).Click "Edit" next to the Employee who needs email settings configured.Access Email Settings in DASH by hovering over "Administration" > clicking on "Employee / Security Settings" > click on "Email Settings".Add the POP and IMAP permissions to your AAD application In the Azure portal, choose the API Permissions blade in your Azure AD application's management view. IP Addresses: 52.191.87.92, 52.191.87.93, 52.191.87.94, 52.191.87.95 Service principals in Exchange are used to enable applications to access Exchange mailboxes via client credentials flow with the POP and IMAP protocols. If you do not have an IT person to assist you with this, simply Google search "how to whitelist domains and IP addresses for ".ĭomains:, ,, Ensure that these domains and IP addresses are whitelisted (added to the approved list) within your email provider.In the policy that blocks Legacy Authentication, exclude the mailbox being used under Users.Browse to Azure Active Directory > Security > Conditional Access.Sign in to the Azure portal as a Security administrator, Conditional Access administrator, or Glc.Exclude your account from any conditional access policies that block Legacy Authentication:.Set the Enable security defaults toggled to No.Browse to Azure Active Directory > Properties.Sign in to the Azure portal as a Security administrator, Conditional Access administrator, or.Make sure the security defaults are turned off in Azure:.The app password will be used in place of the email password when setting up the email settings in DASH.You should be able to find instructions online on how to do this with your email client or contact your IT for help. To use this page please use a JavaScript enabled browser. An App Password is a 16-digit passcode that gives an app or device permission to access your account. Your browser either doesn't support JavaScript or you have it turned off.Generate an app password from your email client, depending on your email client's requirements.Ensure that two-factor authentication is turned off within your email client settings.Ensure that SMTP is enabled within your email client.Whoever is setting up your email settings via IMAP can find all the information needed by Googling “IMAP settings for ” - an example would be: “IMAP settings for Office365”. IMAP settings are specific to each email client (Gmail, Office365, etc) and require access to the company’s email client. We advise that IMAP settings be set up by your office administrator, IT person, or whoever oversees your email client. Gmail users skip to the Gmail guide - Google / Gmail ![]() If you are not sure which one your company uses, speak with your administrator, or reach out to the Support team via live chat or call 86. If your company uses POP3 settings and is receiving an authentication error, reach out to our Support team for assistance. With this configuration, we provide email hosting for the email functionality via Zoho Mail. We do not support this configuration unless you are the owner of an address.
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